I had a problem with ice dams so I called Roof Services and they came to try and rectify the problem. Because the problem was so complicated, they were unable to fix the ice dams completely, but they continued to come back and try to make the situation better. I was pleased with their customer service and felt John was very attentive by giving me his cell number in case I had any further problems. We have used them again this year and we're hoping the ice dams don't give us any problems. The people at Roof Services are very professional and give fair prices, I would recommend them for your roofing needs.