I've been using Full Steam Ahead for five years with no issues at all. They do routine carpet cleaning and water extractions for the rental units of the community properties I work for. They're very responsive and offer competitive rates. Matt is courteous, professional, and follows through well. The whole process always takes under half an hour each time and the end results are great. I like that they never leave a chemical smell. I'm pleased with their workmanship and will continue to use them.