I went with Greg and Crucial Roof Services because it was clear from our first conversation that he was committed to doing excellent work. Although not the cheapest quote I received, it was clear that the workmanship and materials would be superior, along with a better warranty. Greg wanted me to understand the structure of the roof membrane and why certain features were necessary. He recommended improvements to the ventilation to prolong the roof's life. At all stages he kept me informed of the schedule and their progress through telephone calls and email. When a small break in the weather opened up, he brought in extra crew to get the job done faster. He invited me up to the roof several times during the work to show me the progress and answer questions. After the work was completed the site was left clean. I would definitely recommend Crucial Roof Services to anyone wanting a good roofing experience.