The service I received from Sunshine Carpet has been above reproach. I have used them for over 3 years and each time the quality has been consistently top notch. I call and they are on my door step within a few days to take care of my carpets. I have pets, area rugs, wall to wall up and down steps and I have never had a spot that could not be removed. I can't imagine using anyone else to take care of us.