Bad customer service
Only reason i used this moving company i saw the buisness card at another apt complex. I would NOT recommend using this company, I was surprised when it was just 2 young adults using nothing but there hands basically carrying 2 boxes a time no dolleys, no flatbeds or nothing! They were very slow broke 1 piece of furniture , scratched a few others and got our king size bed dirty when placing it in the truck. These movers were slow and when moving to new apt husband and i ended up waiting on them i called on cell and said "they had to make a stop" on our time! not acceptable. when called to set up the move i forget his name was so friendly but when moved about the damages they did to our furniture i felt they were a lil rude i was never told i had to buy insurance if anything is broken. i felt that should have been brought up when set up the move not burried in a email they sent. about 2 days before the move. Very unprofessional this company was.
I would pass on this company. this company needs to improve their customer satisfaction !! A move i think should have only taken 3 hours got charged for over 4 hours. But after fighting and complaining on the phone for over 20 minutes i finally got a lil discount BUT not enough only 10cent on the pound which was BS the piece of furniture broke by the movers was 100.00 but only got about 15.00. plus had to fight them on the 5% discount for senions thet advertise on their services . When moving its stressful enough and shouldnt have more stress on urself from the manager and owner. NEVER NEVER WILL USE THIS COMPANY AGAIN. Beware of these movers.
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