I thought our elderly bichon ruined our beautiful dining room rug with her constant accidents. I had a Canton company clean the rug; however, the results were miserable and their customer service was appalling. My husband called your company, explained the situation. You picked up the rug, cleaned and deodorized it, and delivered it back to us. I can't believe I was ready to pitch this rug. It looks fantastic and has absolutely no odor whatsoever. I would recommend your company to anyone! Friendly people and fantastic service!!! Yay for you! Thank you so much!