As a longtime customer of the Arslanian Bros. carpet company I have come to depend on them for all my cleaning needs from carpet cleaning to tile cleaning and specialty rug cleaning. The company is family run and very trustworthy. I can think of one time that we had to leave the house key under the door mat and felt very comfortable for the cleaning team to let them self's in and lock up after the job was complete. As far as the pricing goes, you get what you pay for and them some. Great company and no hidden costs or up charging.