I just moved into a new house, and did not realize until one day during mid-day with the blinds open just how unevenly dirty the carpet was, so the first thing I did was call Adam at Horizon. He was very accomodating in getting me an appointment that fit into my hectic moving shcedule. He also emailed me a detailed invoice so I knew exactly what to expect, I greatly appreciate having that in writing. My appointment was today, and Greg came out right on time, even called me before coming out to let know when I could expect him (luckily so, as I had completely passed out on the sofa). Speaking of the sofa, he did a great job cleaning it, as well as an upholstered arm chair. In addition to my furniture Greg cleaned 4 rooms of carpet, which also looked awesome. He was very detailed and my house smells so fresh and so clean, clean :)