Business Description:
Sergeant's Fitness Concepts offers co-ed fitness boot camp at over 30 locations in VA/MD/DC. We also offer in home personal training!
5 126 reviews
Categories
health clubs & gyms
Sergeants Fitness Concepts
21598 Atlantic Blvd #110, Sterling, VA 20166, USA
(888) 266-8226
http://www.sargefitness.com/

Service

Value

Total Experience

Sarah R.

Alexandria, VA
Sergeants Fitness Concepts

Great workout experience, poor billing/account support

I loved the workouts with CFC, and would have continued if I hadn't moved too far from my bootcamp site. The process for dealing with billing and my account was frustrating. In the end to cancel my membership its taken several calls, with a different explanation from the customer service person each time. Great workouts and trainers, just needs a self-service online format for controlling membership.

comments

Hi Sarah,
I am so happy that you enjoyed our fitness program but am disappointed about the billing issues you had. We actually do have an online account managment system through our 3rd party billing provider. I'll look into finding a way to ensure that all of our clients know about this feature. We hope to see you back with us again in the near future!
Tom Kalka, CEO of CFC

 Sergeants Fitness Concepts commented on 01/13/2012
« Back to reviews