Well it was my first time there and I absolutely loved! My hairdresser was Elizabeth and she's fabulous ! She's just a great hairdresser , she listens to what you have to say , answer all your questions and does exactly what You want ! My hair came out perfect! Oh they also have an amazing new technique for highlights ! Awesome job Liz! And their salon is very modern and fashionable ! You feel like you are in New York City 5th Ave hair salon for sure!