Great service, punctual, always has someone answering the phone & getting back to you. Really give 100% to getting things fixed and set. Love the service agreement diagnostic. But the prices are high compared to others. And that dissuades us from getting every little thing done since little things are well over $100 each and when we spent hundreds more for a slightly bigger thing we can't take care of non-essential fixes on top of that--and that's with the service agreement. We can have little things taken care of by others. The other issue is that there is a destination charge--even if you have a service plan and even if you do need repairs. At the least the charge should be applied towards the repair total not on top of it.