Business Description:
Quality & Customer Satisfaction are Our Top Priorities. John Baethke & Son Plumbing provides fast, reliable, and guaranteed service for all of your plumbing needs.
5 32 reviews
Categories
plumbers & sewer repair
John Baethke & Son Plumbing
3511 N Cicero Ave, Chicago, IL 60641, USA
(773) 276-5430
http://www.baethkeplumbing.com

Service

Will Recommend

Professionalism

Steve

Chicago, IL
John Baethke & Son Plumbing

Excellent, competent, courteous service, but just too expensive.

I think you guys are great, very professional, competent and all-around great guys. BUT, today's flood control maintenance took all of 30 minutes to do... and cost me over $400, and that was the discounted price with my "annual fee." The same morning, I had my HVAC guy doing routine mainenance on the three building A/C units - he spend the whole morning, over 3 hours, and charged $300. I don't get it, I really don't.

I just can't use you guys for most things due to exorbitant cost. I've found another plumber who is also very good (he didn't want to do the flood control maintenance due to lack of experience with it) and who charges far less.

comments

Steve has been a good customer for nearly 4 years. We did spend over an hour on the maintenance proceedure for his system and of course all of our technicians are qualified, licensed, and thoroughly trained in both mechanical and customer service skills. We do not employ a lower level of professional, so all of our services are performed by top notch individuals. We greatly appreciate complements and criticisms as they both help us to improve our service.

 John Baethke & Son Plumbing commented on 04/07/2010
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