My experience with Baethke & Sons plunbing has been pretty good. The plumber arrives on time, is conscientious of cleaning up and fixes the problem. The one issue I have is that I think they try to sell unnecessary services and over charge. For example, I had a toilet that overflowed. The plumber was going to charge me @ $500 to take the toilet off and reset it because it needed to be rodded. I told him that I know how to take off and reset a toilet so I wasn't going to pay him to do that. Then, what do you know?! he finds our sewer pipe that he can use to do the rodding instead of taking off and resetting the toilet. Basically, it was unnecessary to go through the toilet he just wanted to get the extra charge. Makes me very leary and sceptical of some of the services that are recommended.