I'm an estate manager, and I called Abbey Carpets to act as the go-between for a property I was managing. The people were really nice about helping us figure out which option was best for the owners, and great about getting it installed. I was referred to them by another carpet store. Everything turned out really well, the owners love their new carpet and thought the pricing was fair. Everyone I dealt with was courteous and professional, and we added them to our list of businesses to work with again in the future.