The representatives working at Abbey Carpet Center are helpful, knowledgeable, they steer me in the right direction, and they always know when there is going to be a sale. They are very good about that, they always tell me to wait a week to buy something when it's on sale. We have had carpet from them several times, as well as vinyl and tile flooring when we were remodeling our kitchen. The product comes in when they say it will every time. We come back to them because of their service, selection, and convenient location. Their prices are very good and they hook you up with really good installers too, compared to big box stores. I always go there- it's my go-to place!