Hometown TV & Appliance was able to answer all my questions and listened well. They were very easy to work before, during, and after the sale. I followed up on everything, and were very helpful when we were talking about possibly removing or repairing older appliances. After I researched the recommendations they gave me, I saw that their opinions aligned with others so it wasn't just their own opinion--they were really honest. They also seemed to have extensive knowledge of their own product. Once it was all said and done, I didn't have to worry about anything.