Business Description:
Patt's Moving Center is an Omaha moving company that provides moving services, including local, long distance, packing supplies, secure storage. 5-Star Omaha Movers.
Categories
moving & storage
Patt's Moving Center
17719 Storage Rd, Omaha, NE 68136, USA
(402) 895-7288

Total Experience

Will Recommend

Communication

Darrell T.

Fort Calhoun, NE

Patt's Moving Center

Terrible experience-would never have anyone I know ever use this company.

In regard to your star rating-you do not give a person a chance to rate your company at less than satisfactory. A minus five stars should also be given to the poor souls who have dealt with you and the poor operation that you run. I have suffered damages to my property because of your company backing a huge yellow truck-#526431 in to my driveway and cracking the concrete squares on my triple wide driveway where the truck was placed without my permission. The truck was to go behind our home to load but the employees thought the ground was too soft. When I went back in to my home to discuss what we were going to do-one of the movers backed the huge yellow truck in to the driveway causing major damage. The office was closed for the 4th of July so I waited until Tuesday to call and inquire about the incident. The person on the phone told me the movers had told him about the incident but that he would offer no solution to my damages. My home is for sale so I have recent photos taken from several diffferent positions by the realtor. There was no damage to my home before the incident and now they are telling me there is nothing that they can do. Does that suggest maybe this company has no insurance? I would strongly suggest that you check this company out before using and then use someone else.

comments

We absolutely have insurance. We have to carry insurance in order to be a licensed mover. The claim was turned into insurance. Our office does not handle claims once this happens. The logical choice is to park a truck in the driveway verses a yard. There is a 100 chance that a large moving truck will leave massive ruts in any yard or lawn. We have parked on 1000's of driveways and never had an issue. We do apologize, and we did learn from this move. We now ask the customer where they want us to park before we start the job. Most all customers prefer the driveway. It keeps us closer to the house, saves on the time it takes to load/unload, therefore saving the customer money. We have no problem parking on the street, but please be advised, the longer the distance to the truck, the longer the move will take. Other than the driveway, the rest of the move went great. No furniture was damaged, and the job was completed within a reasonable time frame. We hope that all of our customers has a 5 star experience after hiring our company.

Patt's Moving Center commented on 09/02/2011