After two years my carpets were really worn down and dirty. Mostly from spilled drinks and heavy traffic in the halls. I found their add on livingscocial but i didn't even have to buy the deal to get the great discount. Now, i swear, they look as good as new. The gentlemen were so professional and friendly. I usually feel weird with strangers but they were the best. My carpets are clean and even my place smells better! Their a family own and ran business and really take ownership in the service they provide.