I have been a customer for 42 years, so that summarizes my opinion. Ray's service is somewhat more expensive than others, but their thoroughness and excellence is worth it. They are generous with the use of a loaner car, and I have NEVER been displeased with any work they have done for me or my family. I recommend them to all of my friends and family. The office staff and mechanics are courteous, affable, and HONEST. What more can a customer ask for?!!