The customer service at Top Shelf Storage was excellent. I initially rented a space at another unit for my trailer, but that was a nightmare. The facilities were horrible, and the units were not secure. I ended up leaving, and luckily, I found iStorage. They were able to accommodate my request for a unit within fifteen minutes. I felt completely safe leaving my trailer there. The staff was extremely helpful, friendly, and courteous. They even provided me with suggestions of where to stay for the night and places to eat. It was an excellent experience over all. I wouldn't rent anywhere else.