I really felt that Gary, the front office person at Tech Plus Automotive, was very knowledgeable about cars and service in general. We have a 2007 Mercedes that needed some work and it was great that they had a service technician who only worked on Mercedes. I felt comfortable relying on them to get several things worked on for me and I found their prices to be much better in comparison to a Mercedes dealership. I can tell that Gary and the service technician at Tech Plus Automotive are very knowledgeable about their work and am happy with the results and the quality of their workmanship. I would definitely use them again!