Tech Plus Automotive is very easy to interact with. Gary is especially good. You come in and explain what issues your car is having. He is very attentive and he asks a lot of follow up questions to really try to figure out what the problem with your car is. Once they look at the car their are very proactive with letting you know if what they found was different than their initial analysis. Their great communication is really a positive. They really explain all the issues that your car is having to you. They are very thorough.