The people at Empire were extremely helpful, professional and courteous. Gloria was especially helpful in fulfilling my requests when I needed a specific vehicle for the following day. She searched and found exactly what I was looking for. The vehicle was waiting for me the moment I arrived and I was in and out in 10 minutes, which was far less time than the national companies. This is all due to their professionalism and efficiency. Alex did a great job of going over the vehicle and explaining the drop-off procedure. I highly recommend Empire for your vehicle rental needs.