Being a small online dealer I ship a couple of cars a month. So over the years, I've ran into my fair share of auto transport headaches! I am happy to say that this was my first time giving Ship A Car a try and they delivered the car for the price they originally quoted me and it came safely to my customer in the same condition that I sent it in. The hold time was a bit much... but I understand that they are working on it! Overall great experience and I will start using them all the time. They even sent me at $25 AMEX gift card when I referred my sister to them!