I had a bad exeperience with Hare the week before I started working with Mark. He called me to follow up and said Don't worry, I will get you in the car you want tonight." I didn't want to waste anymore of my time at Hare and had wrote them off, but Mark was persistent. I am so glad that he called me because I have a 2010 Jeep Patriot sitting in my garage!! Mark knows his stuff and will get it done!!I would and will recommend him to everyone I know that is looking for a car. Love u Mark!