We've worked with Carpet & Floors Market several times. The first time I used them was for an insurance claim for my floors. We had decided to go above and beyond what insurance was willing to pay. Ray was really great with helping us out on that! Less than a year later, we had another insurance claim issue. We picked floors we liked more with Ray, and he was able to order and install them right away. We then used him again to replace some of our wood floors with carpet. It's been great each time!