I have been using Auto Detail Aces at least 5 years. Gavin is great and I have stuck with him when he moved to Auto Detail Aces. He is very meticulous and that is what you want in an auto detail technician. If it takes an extra 30 minutes to do it right, he'll do it. He always calls the next day to make sure everything is OK and we WILL come back if you have any problems. You can't deny a character like that- five stars!