They were great about coming out and estimating the job regarding how many guys, and hours it would take. Each of the guys were very professional and easy to talk to. They were kind to my children, and understanding about moving furniture from one place to another inside my house. While we were moving they sent a manager to help and he helped for an hour. It was nice that they were being checked on, and then that the manager helped out. This is the first time I've used them. Nothing was scratched. We have moved twenty times, and this was the best move we have ever had. Others don't compare.