Scranton Roofing & Contr. did a complete roof tear down and replacement on my mother's house. We had a contract in place and there were certain things they adhered to and other things we've had to ask them about as they were doing the work.

One thing they did not do was take down the old gutters, clean them, and put them back after putting the new roof on. They just left the old gutters up and installed the new roof on top of them.

The biggest complaint I have is that there is flashing off the front of the lower roof where it connects to the siding that was done very incorrectly. They have not made that right even after I've had conversations with them. It should have been installed underneath the old roof siding my mother has on her home. Maybe they thought the siding is too brittle. They just used caulking, which is not the recommended procedure. They have yet to do anything to remediate that.

I think they kind of rushed our job. I think they should have taken the time to do what they said they were going to do and do it right. I don't know if long term it's going to be a problem, but it has left us with some skepticism that maybe other parts of the roof had not been done in top procedural form.

We paid top dollar for it and that's why we are kind of dissatisfied with what they did. It hasn't been resolved yet; we probably going to be looking at a different contractor. I don't think that everything they did was incorrect, but a couple of the main points are things we are trying to get resolved.