I'm not dissatisfied with the people who communicate with me at Joshua Tree, Inc. The only thing I'm not quite happy with is the spraying. Some trees (front yard) are okay, but some (backyard) are not okay. I haven't been at home to monitor where they're spraying, so I'm not sure why some trees still have Japanese beetles on them even after the second service. I am going to call them to have someone come out and take a look. Their service is fine other than this issue.