Business Description:
Categories
auto dealers
Royal Gate Dodge Chrysler Jeep of Columbia
500 Admiral Weinel Blvd, Columbia, IL 62236, USA
(618) 281-3000

Service

Total Experience

Will Recommend

Candace K.

East Saint Louis, IL

Royal Gate Dodge Chrysler Jeep of Columbia

Very rude and didn't fix my problem the first time.

My appointment with Royal Gate Dodge Chrysler Jeep of Columbia was at 7. I got there around 6:50 and saw there were two guys standing out there with their trucks in front of the two garages, so I didn't pull up. I just parked in the service area. When the gate opened, I proceeded to go in and told them I was next in line. They were VERY rude to me! They told me I should have pulled up, that I was holding up business, that I was parked in the wrong spot, etc.

On top of that, the airbag light that kept turning on and that they said they would fix came right back on after I left. It wasn't fixed! This place is way too far for me to keep having to drive down and get attitude from the workers.

comments

We are very sorry to hear that your recent service was not an exceptional experience. Please contact me personally so that we can discuss this and so I can get this problem corrected. I assure you, your business is very much appreciated.

Leann Zakszewski
Customer Relations Manager
636-394-3400 ext 220
leannz@royalgatedodge.com

Royal Gate Dodge Chrysler Jeep of Columbia commented on 08/01/2013