Our puppy ended up being very sick
I rarely leave reviews and when I do, it's almost always a positive one... We purchased our golden doodle in early December and within 48 hours he was showing signs of kennel cough. It evolved into pneumonia. Yes, I signed paperwork that he appeared healthy when I brought him home (because he did). Yes, the offer to take the puppy back and treat him and give me the first option to "buy him back". Yes, it was clear that they would not reimburse my vet bills, but I couldn't bring myself to bring him back there. He would have been in isolation at the kennel and by day 3 my 3 children were already madly in love with him. So he's been to the vet 4 times, had 3 x-rays and multiple antibiotics, pro-biotics, special food, etc. He missed vaccinations b/c he was too sick to get them which put him at greater risk. I get to take him for his first well visit tomorrow after having him for over a month and spending hundreds of dollars to get him healthy. My vet recommended I file a complaint with the state and I'm considering that. I just feel like they should have done more to ensure I was bringing home a healthy puppy (if that means keeping him longer at their facility, b/c he had just come in from a MO breeder a day or two before that). It's unreasonable to expect new owners to give back their puppy who is already bonding with the family and house training. It felt like I would be abandoning him and I wasn't at all confident he would get well there. We had to hand feed him for three days and he lost 3lbs. We love our pup. He's a sweet sweet little man which is why overall I gave 2 stars (he's a joy now that he is healthy), but I would not recommend this kennel to anyone. I'm guessing this review will not be featured on Facebook.
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