It was my first time using Abbey Carpet, but I would use them again. I installed laminates and a carpet from them. They had brought the wrong parts and took two weeks to get the right parts. They just showed up and didn't have everything to finish the job so they had to come back a second time. I think that it was the manufacturers who sent the wrong parts. But they did a good job, so I would use them again. Both the laminate and carpet went beautifully. They were very, very quick and professional. Abbey Carpet is honest, fair, and just good! I would strongly recommend them.