We had a carpet from a different company and were happy with it. It had taken a lot of traffic and was still in excellent shape seven years later. Recently, we wanted to do another installation but had trouble finding what we wanted. Our general contractor proceeded to find somebody else who promised the product but it didn't come through until Christmas, much later than we expected. After that, I suggested that we try out Van Dam's Abbey Carpet and Cleaning after seeing the results that my granddaughter had with them. I am so glad we did. They had what we wanted and got our product to us in just two weeks. When the installation people came out, they did a lot of things for us that the general contractor had not done but was supposed to do. Van Dam's installers were prompt and timely with their work. Van Dam's Abbey Carpet and Floor is a business that takes its job seriously, has a lot of pride in its business, and really values its customers.