One obvious difference from a competitor than we had used in the past is the full service that Hilton's offers. The husband and wife team at Hilton's offered us advice on the products, what we might consider and prices for a new granite counter top and back slash for our kitchen. With all the hand holding we received, Hilton had the granite to look at and select, which was not so at Big Company "B" that gave us a quote and nothing else. Scheduling went smoothly and the plumber recommended by Hilton's showed up on time and finished the sink hook up quickly. After noticing a small area that needed some attention, the follow-up was immediate. Everyone should check with Hilton's before buying flooring or granite counter tops.