After calling not one but 2 electric companies one which never returned my call and the second scheduled appts and never kept them I went to Google and read TLCs ad and was impressed with their Website. Called them and was more impressed with Valerie. OMG. The Website was the talk but Valerie was the walk! The professionalism, understanding, patience, and resolution was so refreshing it just made me feel confident that I was in good hands! TLC came out the very next day and resolved the issue I had within minutes. I'm very impressed and will highly recommend TLC to my friends and family. Excellent service from beginning to end!