We needed Emergency service at our Restaurant that required service our customers Happy. We were not a TLC customer previously but will be now. After placing a call in the afternoon the Tech arrived with in 30 minutes ( I don't expect this all the time). Without ever being at our facility he was able to identify and fix the problem in a timely manner and not with any Rush charges. With in 24 hrs I received a call to see if I was satisfied with the work and remind me of other services that were available to me. Service was great, Tech was Knowledgeable and Prices were reasonable. I would not hesitate to call them back. In fact I am having them inspect the facility to make sure I don't have any other hidden problems.