I have been using Complete Comfort and I usually work with Jeff, the owner. I have been a customer since the company was just Jeff and they continue to offer great service now. Jeff is really responsive to any troubles we have--as in when it was an August day and our AC went out. He came right over and always fits in time to work for us or comes late in the evening if we have a problem with an appliance. He has always been a lifesaver in our times of need and I am a huge advocate of their company.