We had used other carpet cleaning companies in the past. However, we were very impressed when Tom came out to work on new carpet that had prematurely soiled. (The manufacturer eventually replaced that carpet.) Based on Tom's work & professionalism we hired Wolverine to clean our other carpets. They did an excellent job! Dan & Chris were professional & helpful. They arrived early & called to tell us they were coming. They spent extra time on highly trafficked areas. The carpets look terrific.