My whole experience was terrible with Arizona Solar Solutions. The first thing is, they never got the solar panels delivered on time. It wasn't installed on time either. Finally, they damaged my roof and the sides, knocking holes in the side of my house and I had to get it fixed. It was supposed to be a 3 day job but it took two weeks. They spent more time joking around then working on the panels and they had to come adjust the panels twice!