In the very beginning when first walking into Completely Floored, the guy that assisted my wife and me was very informative and very patient with the entire process. The installers were prompt, on time every day, and they worked hard all day long, I know because they took a 30-minute lunch and were back in 28 minutes. Every morning they were prompt and because I had to move my dogs they were patient with that process as well. Overall, I would give them a six-star rating if I could. Additionally, I have already referred them.