Aquarama Pools & Spas handles all of my chemicals on a regular basis. They recently put a new cover on the pool, as well. The only situation that can be a little aggravating is when they are not on schedule. I'm in the service business myself and know that that's just the nature of the beast. Other than the scheduling issues, I have very few complaints about Aquarama. The guy who installed the cover was very helpful, informative, and good about both cleanup and followup. This close-knit company does a fine job.