Everyone at the Balance Institute takes great, and sincere, personal interest in their clients and their individual needs. Vicky Oxner is a massage therapist/body worker that takes massage to a whole new plane. Her knowledge of human anatomy is mind-boggling, her dedication is very evident, and you can tell she does this because it what she loves to do. She is indescribably amazing. Once you try her out, you'll know what I mean. Victoria, another massage therapist, puts a smile on my face everytime she walks in the room and gives a massage that will have you floating out of there. Jan Shaw, the personal trainer is phenomenal at working with "couch potatos" like me who want to be more active, and people with just about any physical problems. She's wonderfully motivational without being at all like a drill sargeant. Somehow they weave what they do at the Balance Institute into an experience that does wonders for body, mind and soul. I always walk out of there feeling 100% better than when I walked in. I can't say enough good things about it!