I had my car towed in from the freeway one evening when my daughter was with me. The guy at the shop told us to drop the key in the deposit box and that he would take care of it in the morning. I went in the morning to check on it and saw that he had already fixed it. However, I thought the price that he charged me was a bit high. I am not a novice concerning cars by any means, so I did not see how the total price that he came up with matched the hours of labor and the parts used. I had actually come in the morning before it was even supposed to be ready. I arrived at 9 am, and he had not even notified me that the car was fixed. So I do not know which hours he worked, or what parts he used, though he did show me a broken bolt. In my mind to charge $267 for all of that seemed a bit pricey. But since I was in a tough spot, and he knew I was in a tough spot, I guess he felt the liberty to go ahead and charge whatever. I did not have a chance to scout the neighborhood, but if I did, then I would have chosen the guys next door who took a transmission out and replaced the seal for not even half the price of what these guys charged me. But overall, he did fix the issue so I'm pleased with that.