The sales man was very good, I went in there and hauled carpet home three or four times. When he came out to measure, even though we weren't trying to buy flooring he measured our kitchen too. We ended up buying carpet and flooring. When he came back out to make sure he got the right measurements he brought even more samples. I was very happy with him, the customer service was very good. When the guys came to put in the carpet they were very efficient. I have no problems with the way they put it in.