I had never used Bostech before. The name was given to me by a plumbing company and the man who looked them up for me didn't have any experience with Bostech either.

The gentleman who came to do work was exceptional. He was very friendly, professional, and thorough, so I was very pleased with that. He was diagnosing a problem with a hot water heater and he got all the information on the warranty and got it fixed and taken care of.

The service is great. I'm sorry it's so expensive, but that's because we live so far away. He was here in half an hour. It's what they charge, I guess.