We have started utilizing Hawkeye to replace a previous vendor for our alarm monitoring needs. They have brought quality products into our facility and have met all expectations we have had so far. We did have one frustrating situation that led to several alarms in the middle of the night. It was a simple fix, but a huge headache nonetheless. (Paper was taped over motion sensors during initial testing, but wasn't removed when testing was complete, thus causing alarms when heaters would blow the paper.)It has since been resolved and we have had no problems since that time.