I can say this definitively because she helped me by my house on short sale. The deal took over ONE YEAR to close. During this time, I got to see the full extent of Hanna's determination, reliability, and professionalism. (It was really quite amazing, bordering on super-human.). More importantly, I always felt confident that she had my best interests at heart. I recommend her to all my friends and would never think of buying another house without her. As far as real estate agents go, I would trust her with my life.