This was our first time ordering from Tom's Floor Store. We were looking for tile flooring for the bathroom, so we went into the store to check out what they had, and a salesperson came by and offered to help. They made some good suggestions and we picked something we liked and ordered it. It took about 2-3 weeks to arrive, and we did the installation ourselves so we just went and picked it up. We're happy with the tile and the experience, the price was reasonable. Would recommend checking them out.