I have switched oil company's because the service and attitude at Skylands is lacking customer service. I was with MacKinney Oil Company for over thirty years and never had a problem.MacKinney Oil Company sold out to Skylands and gave Sky lands their customers.Me being one of them.We paid for their best service plan. They serviced are oil burner and apparently the technician did something wrong. We know he did something wrong because the next technician that came to our house told us and showed us what he did wrong. Our oil burner dumped black soot all thru my house. When I asked for some help with the cleanup they said no. It took us weeks to do the cleanup. This last winter they let us run out of oil and we were on automatic. When I called and told them that I was going to run out of oil they told me they could not get someone to my house for 5 days. Customers BEWARE!!!!